- FREE ground shipping on all orders $149 or more
- $9.95 Ground shipping on all orders under $149
- Overnight shipping - $19.95 on all orders
In order to ensure proper delivery, we require a signature on deliveries of orders over $500. Also, for your protection, orders of $1,000 and above must ship to the billing address only. Our packages are never marked with the Helzberg Diamonds name.
Learn more about Shipping
Part of our commitment to a hassle-free shopping experience includes a simple return and exchange privilege. If for any reason you decide to return or exchange your purchase, you have 60 days (30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. If you decide you want to return your online purchase using UPS, we will gladly arrange to have your purchase picked up by UPS - at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for an authorization number and instructions. Please note that all jewelry returned using UPS must pass an inspection before we can issue any refund or exchange.